Coronavirus Update May 2021

With the reduced numbers of Coronavirus cases and the easing of lockdown we are really pleased to welcome you back into the surgery. It has been a long and hard year but we can now look forward to the future.

We have a new procedure in place to keep everyone safe:

1- On arrival at the surgery, either call the surgery or knock on the window to inform the reception team that you have arrived.

2- When your appointment is due, a nurse will come and welcome you into the surgery. Only one person per consultation is allowed into the surgery to allow us to maintain a safe social distance at all times. In accordance with government rules, we ask that you wear a face-mask at all times unless exempt. If you do not have a face-mask we can provide you with one.

3- When you enter the building you will be asked to use the hand sanitiser provided.

4- Once you enter the consult room you will be asked to take a seat at a safe social distance. A nurse will help the veterinary surgeon examine your pet.

5- We ask that following your consultation that you make payment using a card. We are trying to minimise cash payments to reduce the risk of viral spread.

(If you have any symptoms or have been in contact with someone with Coronavirus please do not enter the surgery. Contact us and we can arrange to see your pet)

We really appreciate everyone’s patience and understanding throughout the Coronavirus lockdown and our team look forward to speaking to you face to face again.

Take care and be safe.